Privacy
Consistent with Victorian Government policy and legislation, Disability Online endorses fair information handling practices. Any information provided, including identification of individuals, will be used only for the purpose intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.
Collection and use of site visit data
Cookies
A cookie is a block of data that is shared between a web server and a user's browser. Cookies may give the server information about a computer’s identity and website visiting patterns and preferences.
Disability Online uses cookies to store user display preferences.
Disability Online does not use cookies to identify individual users.
Clickstream Data
Clickstream data refers to visitor logs and statistics that provide useful information about users’ online experience without identifying individuals. Typical clickstream data collected includes:
- visitor’s computer address (ie Internet Protocol, or IP, address) and relevant domains;
- times and dates of site visits;
- pages accessed (including most visited and least visited) and files downloaded;
- browsers and operating systems used by visitors.
Disability Online uses clickstream data for statistical purposes only. Examples of this information inlcude the most popular searches and the times of the day that Disability Online is used most/least. This information does not identify individual users.
Web Beacons
A web beacon is a technology that records web page usage statistics. This software makes use of an invisible image at the bottom of the each of this site's web pages. This software stores a cookie in your browser, which contains a unique identifier.
Disability Online uses Nielsen//NetRatings web beacons to collect clickstream data. These beacons are not used to identify individual users.
This enables Disability Services to track the number of unique visitors to the site. In no way does this unique identifier identify a user personally. We do not and will not marry any data collected by this process with any personal information.
Email addresses provided via this site will only be used to respond to specific user queries and will not be added to any mailing lists, nor disclosed to any other party without users' knowledge and consent, unless required by law.
Collection and use of personal data
Disability Services does not collect or record personal information, other than information you choose to provide though our Contact Us and other e-mail addresses.
Online surveys may collect personal information as and when they occur.
Disability Services staff use personal information collected from email and online survey sources to respond to individuals and discuss their particular enquiries. Email addresses and any other contact details you provide will not be added to a mailing list without your consent.
View the Department of Human Services complete Privacy Policy or advice about email security. If you would like more information contact the Department of Human Services by email: privacy@dhs.vic.gov.au.
This statement is subject to a cycle of review.
